Worked as a IT SPECIALIST at Al Jawdah Industrial Group Riyadh, KSA. Key Points Performed configuration, management, and initial diagnostics of information systems. • Provided technical assistance to current and potential users of systems to minimize computer disruptions. • Coordinated and documented information systems repairs. • Removed and replaced components and peripherals to restore system operation. • Provided ongoing hardware and software troubleshooting support for various devices and platforms; including desktop computers, laptops, servers, printers (local and networked). • Installed network cabling and communications equipment required to implement new and/or expand existing networks. • Prepared custom length CAT5 cables and routed cables to patch panels from user station locations. • Ensured network connectivity by wiring and maintaining connections between routers and switches. • Deployed updates, service packs and hot fixes using Windows Update, Automatic Updates, and Group Policies. • Enabled accounts, file and folder permissions and configuring security templates as per need.

Worked as a COMPUTER SYSTEM TECHNICIAN at RypeCode Private Limited Islamabad, PK. Key points Installed and maintained computer operating systems, hardware and software packages. • Troubleshot software and hardware malfunctions. • Performed regular updates and ensure systems are working smoothly. • Maintained system and applications and provide technical support to end users. • Maintained Security, Privacy and protection for all devices to prevent cyber-attack. • Provide technical assistance and resources in a regular basis. • Uphold technology procedure in coordination with information technology teams