About Me
I am an experienced aviation and customer service professional with over a decade of experience in the airline industry, specializing in ground crew operations and security management. I began my career with Indigo Airlines as part of the Ground Crew at Lucknow Airport, where I gained foundational skills in operational efficiency and customer assistance. My journey continued with Vistara Airlines, where I advanced to the role of Senior Security Executive, taking on responsibilities in security protocol enforcement and ensuring passenger safety over nearly five years. Most recently, I returned to Indigo Airlines as a Sr. Executive Security at Prayagraj Airport, overseeing critical security functions and enhancing operational standards to maintain a safe travel environment. This extensive experience across multiple roles in major airlines has equipped me with a deep understanding of aviation security, passenger service, and operational integrity—skills that I am eager to bring to any role in the aviation or customer service industry.
Experiences
Sr Executive Security
Worked as a Sr Executive Security at Indigo Airlines . Lucknow Prayagraj, Uttar Pradesh ,India. Heading Security Operations and Ensuring all the Security Measures Implemented and compliances.( Access Control, surveillance etc.) Security Management for Ensuring and compliance of Security protocols and policies for Passenger, Registered Baggage and Cargo. Maintenance and Updating of all Necessary Auditable Documents and Equipment’s. On the Job Supervision on Staff, planning and allocating staff for Daily Security Operations. Station Emergency Response spoke as well TRAIN THE TRAINER. Reporting and Resolving Security Accidents and Incidents.(SOCC,IOCC and Competent Authorities) Ensure Security of Aircraft from (Sabotage, Hijacking pilferage) Surveillance on Passenger and staff by monitoring CCTV Attend Airport Security Committee for Risk Assessment and Security preparedness. Taken Active part in Loss Prevention and Investigation process. Maimane and Security of Airlines Assets and Security Equipment. Regular Security and Safety Mock exersises. Ensure Security of Internal Customer and External Customer).
Security In-charge
Worked as a Security In-charge at Flybig Airlines- Big Charter Limited. Guwahati, Assam, India. Security Role: • Head of Security Operations at Station and ensuring the security measure implemented and compliances. • On job Supervision on staff, Planning and Allocating of staff for daily Operations. • Ensure Dummy check and Conduct Security mock drills on Staff for efficiency check. • Reporting and resolving Security Incidents and Accident to (IOCC,SOCC and to Competent Authorities) • Maintain training records of entire security team. • Safety as well Emergency Response head of the station as well. • Conduct Internal Security audit for enhancing skills. • Part of Airport Security Meeting for Risk Assessment. • Ensure all staff while on duty perform their duties as per organization policy and procedure. • Screening of Baggage, Cargo and Security of Passenger using Security Equipment’s(XBIS,ETD etc.) • Maintaining and Updating for Assets, Records and Security Equipment.
Senior Security Executive
Worked as a Senior Security Executive at Vistara Airlines-Tata Sia Airlines Limited. Lucknow Airport – Uttar Pradesh , India. Security & Commercial Role: • Screening of accompanied Baggage using Security Equipment (XBIS, ETD etc.) • Screening of Cargo / mail for internal and external customers. • On job Supervision on staff. Planning and Allocating staff as per the Allocations. • Ensure and proper procurement on security stationary and Equipment’s from head quarter for smooth operation. • Ensure the Safety and Security of Internal customer and External Customer. • Ensure All Emergency Orders / Circulars / Alert are adhered to, as required. • Plan, co-ordinate, monitor and implementation of security SOP’s issued by regulatory agency and Internal Organization. • Check-in Formalities / Passenger MAAS for government dignities.
Ground Crew
Worked as a Ground Crew at Indigo Airlines-Interglobal Aviation Limited. Lucknow Airport – Uttar Pradesh , India. Security & Commercial Role: • Screening of accompanied Baggage with the help of Security Equipments. • Screening of Cargo / mail for internal and external customers. • Ensure the safety and comfort of airline passengers. • Surveillance on passenger and staff through CCTV monitoring • Access Control and Guarding of the Aircraft. • Delivering high levels of customer service to passengers. • Security of direct passengers on to and off the aircraft. • Security of passanger baggage and Aircraft • Coordinating and managing staff around the aircraft during its stop. • To hand over the necessary documents for the flight to the Pilot. • Checking fuel, weather condition and other important information. • Management of take-off slots with air traffic controller.