About Me
I am a highly motivated and results-oriented professional with over 9 years of diverse experience across lead generation, customer service, import management, and technical support. I am passionate about delivering exceptional customer service and building strong relationships with clients, vendors, and team members. Throughout my career, I have demonstrated a commitment to improving processes, driving team performance, and achieving organizational goals. My expertise includes managing cross-functional teams, strategic planning, and overseeing the end-to-end supply chain and import processes. I thrive in fast-paced environments, excel under pressure, and continuously seek opportunities to grow professionally while contributing to the success of the company.
Experiences
Lead Generation Executive
Worked at IBEX Global Generate and report daily leads to clients. Collaborate with management to resolve ongoing issues and prevent future losses. Monitor and report team performance on a daily basis, ensuring adherence to targets and schedules.
Customer Support Executive
Worked at TRG Worked as a sales executive in outbound calling for the E-Telequote medical insurance campaign.
Customer Telesales Representative
Worked at DGS Managed telesales campaigns, learned time management and shift work, and developed customer service, sales, and communication skills.