Worked at Flight Crew International Lead global pilot recruitment efforts for various international airlines, ensuring compliance with EASA, FAA, and ICAO regulations.

Worked at Samsung Conducted Training Needs Analysis to inform regional in-store training planning and delivery. Designed and delivered product knowledge training to enhance sales capabilities within key accounts. Promoted Samsung’s E-Learning platform and facilitated regional training initiatives. Supported major retail events and consumer-facing shows, contributing to business goals such as training completion, sales, and platform engagement. Gathered marketplace feedback and insights, improving training programs and operations. Managed administrative tasks including scheduling and planning of training sessions, ensuring high-quality reporting. Fostered relationships within Samsung, CPM, and retail partners to drive training success. Took ownership of personal and professional development, keeping up-to-date with industry trends.

worked at Shaheen Air – Karachi, Pakistan Delivered exceptional customer service to passengers, ensuring safety and comfort. Assisted in emergency procedures, flight safety demonstrations, and maintaining a positive in-flight experience.

Worked at SAMBA Delivered excellent customer service and ensured the bank’s compliance with internal processes and regulatory standards.